Good to know


Check IN from 2 p.m.

Kaiserhotel Kitzbühler Alpen
Penzingweg 5, 6372 Oberndorf

Kaiserpension Müllnerhof
Bahnhofstraße 14, 6372 Oberndorf
CHECK IN im Kitzbühler Alpen

Kaiserappartements Müllnerhof
Bahnhofstrasse 17, 6372 Oberndorf
CHECK IN in the Kitzbühler Alpen

Kaiserhotel Neuwirt
Josef Hager Strasse 37, 6372 Oberndorf

Check OUT by 10 a.m.


Cancellation conditions

Even if you are already looking forward to your holiday, something can always come up.
Please note that according to Austrian hotel regulations (AGBH 2006) you may incur the following cancellation costs:

  • Up to 3 months before arrival, cancellation is free of charge,
  • 3 to 1 month before arrival 40%,
  • 1 month to 1 week before arrival 70%,
  • 90% in the last week and
  • 100% of the booking value in the event of early departure.

To save you unnecessary costs, we recommend that you insure yourself:
The Hotelstorno Plus Insurance not only offers you protection against costs in the event of cancellation or early departure, but also insures the costs of a helicopter rescue service, among other things, so that you can enjoy your holiday in Austria with the best possible protection.





Towards Kitzbühel: bus stop in front of Hotel Lindner/ town center
Towards St. Johann: bus stop in front of the tourist office/ town centre



If, despite our best efforts, there are any complaints, please contact us immediately the reception, we will do our best to arrange everything to your satisfaction.


I ...

Indoor pool
Panorama Badewelt in St. Johann and Aquarena in Kitzbühel.
Opening times and prices are available at reception.



Laundry service
for a fee, please bring your belongings to the reception. Laundry bag is in the closet.


R ...

In the direction of the village centre before the railway subway (2-minute walk). Hourly departures in the direction of St. Johann or Kitzbühel. Exact departure times are available at the reception.

Restaurant and hotel bills
Of course you can have your consumptions written to your room. Please sign the receipt each time to avoid misunderstandings. Please pay your bill in the evening or after breakfast before your departure. We accept cash, EC cards or credit cards (such as Eurocard/Mastercard, VISA).

We are there for you from 7:30 a.m. to 9:00 p.m. You can reach us 24 hours a day on number 40. We also offer a copy and fax service at reception.

If a repair is necessary in your room, we would be grateful if you let us know!


P ...

in front of the hotel free of charge. .

The mailbox is at the reception.



Umbrella rentals are available at reception while stocks last.


W ...

that runs out of our tap is the best drinking water

Wake-up service
We would be happy to wake you up in the morning. Please report to reception. You can also use the phone to set the alarm. See info next to the phone.

Wellness area
Open daily in winter with sauna, steam bath and infrared cabin.
Twice a week in summer or on request.

We would appreciate it:

Follow us